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Help / Frequently Asked Questions


Where can I play the 24® Game online?
Why won't my catalog order go through?
Is the Shopping Cart secure?
How Can I get a printed catalog of 24® Game products?
Where can I get more information about the First In Math® Online Program?
I ordered an individual First in Math® site license but when I try to use it, it says my login is invalid.
Can our school hold it's own 24 Challenge® Event?
Where can I download classroom activities?
I didn't see my question here

Where can I play the 24® Game online?

Check with your teacher to see if your school has already purchased the First In Math program for your class. (TEACHERS: Call 800-242-4542 to learn more about FIM volume discount pricing or to receive an immediate quote.

You can only play ALL of the 24 games—and hundreds of other mathematics activities—online at our site, www.firstinmath.com Individuals can purchase a 12- or six-month subscription

Why won't my catalog order go through?
The most common reason is that the credit card information has been entered incorrectly. Check to make sure that you have typed all digits.

Is the Shopping Cart secure?

The 24® Game website features a secure shopping cart, and employs the latest technology to insure that no one can access your personal information or credit card number when you submit an online order. All of your information is encrypted using technology provided by NETWORK SOLUTIONS, one of the world's most trusted names in digital security. (Click the Network Solutions logo on the bottom of any Shopping Cart page to verify security information) Any information you provide is completely private. It is not our policy to share your name or personal information with anyone. We do not supply mailing lists, email target groups, or any other form of distributed customer information.

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Where else can I order 24G products?

Click here for a list of nationwide catalog vendors who carry our product line:

Please note, 24 Challenge® Tournament Materials, such as score cards and T-shirts, or First In Math® incentives, can only be purchsed at 24game.com, or by calling 800-242-4542.

How Can I get a printed catalog of 24G products?

There is no one catalog featuring the entire 24® Game product line. Our products are constantly evolving, based on educator input and market changes. While this flexibility constantly provides our customers with the most innovative and up-to-date materials, it makes maintaining a large catalog impractical. If you need to request literature or price sheets for a specific product(s), email info@24game.com and tell us what you need, along with your mailing address.

Where can I get more information about the First In Math® Online Program?

To speak with a FIM sales representative, call 800-242-4542 and ask for Nan.

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I ordered an individual First in Math® site license but when I try to use it, it says my login is invalid.

You cannot use a login you made up for the 24game.com site, or the five-digit Customer ID number that you received with your Order Confirmation. Your official FIM USER ID and PASSWORD logins are on your receipt. (After you click PLACE ORDER, you will see a confirmation page. Hit the "click here for printable receipt" link to print a page that contains your User ID, Password and player expiration date.) When you go to www.firstinmath.com, be sure to use these logins.

If you are certain you are using the correct logins and are still getting an error message, please click the link at the bottom of the page that says "Click here if you have trouble logging in" for further assistance.

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Can our school hold it's own 24 Challenge® event?

Yes! Many schools hold events. You can download Official Tournament Rules, How to Organize Your Own Tournament and even order any Tournament Materials you may need right here on the 24 Game site!

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Where can I download classroom activities?

Visit the TEACHERS section, where you will find an index of activities that you can view on-screen, or download and print.

I didn't see my question here.

No problem. click here and fill out the Contact Us form.top

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